Effective Date: 27 June 2025
We respect your privacy and are committed to protecting Personal Data in compliance with the Indian IT Act 2000, GDPR, and other applicable regulations.
1. Data We Collect
| Category | Examples | Legal Basis* |
|---|---|---|
| Contact Data | name, e-mail, phone | Consent; Contract |
| Account Data | username, hashed password | Contract |
| Usage Data | IP address, browser type, pages visited | Legitimate interest (site analytics & security) |
| Payment Data | card token, billing address (processed by our PCI-compliant provider) | Contract; Legal obligation |
| Cookies & Similar Tech | preference cookies, analytics cookies | Consent |
*Under GDPR where applicable.
2. How We Use Data
- Provide and maintain the Service
- Process orders and payments
- Respond to support requests
- Improve and personalise content
- Send service-related communications
- Conduct security monitoring and fraud prevention
- Comply with legal obligations
3. Sharing & Disclosure
We share data only with:
- Cloud-hosting providers
- Payment processors
- Analytics services (aggregated, anonymised)
- Professional advisors (legal, accounting)
- Authorities when required by law
We never sell your Personal Data.
4. International Transfers
If we transfer data outside India or the EEA, we rely on Standard Contractual Clauses or equivalent safeguards.
5. Data Retention
We keep Personal Data only as long as necessary for the purposes outlined or as mandated by law (usually 7 years for financial records).
6. Your Rights
- Access, correction, deletion
- Withdraw consent at any time
- Object to processing or request restriction
- Data portability
- Lodge a complaint with a supervisory authority
7. Security
We employ TLS encryption, strict access controls, and regular security audits. No method of transmission or storage is 100 % secure; we therefore cannot guarantee absolute security.
8. Children
The Service is not directed to children under 13. We do not knowingly collect data from minors.
9. Changes to This Policy
Material updates will be posted here and, where appropriate, notified via e-mail.